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Mactaquac TreeGo, Fredericton

(15+ reviews on the web)
Outdoor Activity
Mactaquac TreeGo is located in Fredericton. See Mactaquac TreeGo and all Fredericton has to offer by arranging your trip with our Fredericton trip generator.
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Reviews
TripAdvisor
  • Whether this will be fun or terrifying may depend on your tolerance for heights. Good core strength is required. There is the opportunity to come down after each increasingly challenging stage. Truth ...  more »
  • This was one of the best times my wife and I had in a long time. The obstacles were challenging and fun. Definitely would do this again. Really great price for the amount of fun - great value!  more »
  • Enjoyable for a 51 year old dad to spend time with his 14 and 15 year old sons. Well taken care of.... training... then go and complete the course. Boys loved it and had a great time. A few zip lines ...  more »
Google
  • We had a fantastic time at Treego! The ziplines were the highlight for me, with two of them even going over water. The course was just hard enough to be challenging, but not so hard that you can't relax and enjoy the view. There was a nice variety of obstacles, and I always felt absolutely safe. Will definitely do this again sometime. Note: no matter how obvious this seems, I'm going to say it: don't attempt Treego if you are afraid of heights. You are high up on narrow platforms in the trees that sway (slightly) in the wind. If you are afraid of heights at all, this will freak you out. My cousin ended up wasting her money because she had to quit after completing the first course.
  • Great! You definitely get your money's worth out of these courses! I'll be back for sure, the zip lines are a blast and overall a great workout if you go through all the obstacles. A great way to spend an afternoon with friends or family.
  • So fun, had a wonderful time!
  • Such a fabulous place with Absolutely HORRIBLE customer service! We were planning to go and have an awesome family adventure! Of course we did our homework! Read the websites policies and height requirements, call the toll free line, TWICE, to clarify the regulations. We were told all children over eleven who can stand flat foot and reach 5'11" with the tips of the fingers could participate. I called and asked if there was any other specific requirements such as being able to grip at something at 5'11". Was told no , just reach 5'11" on flat foot. No problem our youngest reached over 5'11. So we are on our way! An hour an a half drive but we didn't mind because this was going to be awesome family fun! However, when we arrived there does happen to be more specific requirements. The child must be flat footed against a wall reaching both hands above the head behind the ears. This way with both hands over the head against a wall actually reduces the reach by over an inch resulting in 5'10 and 3/4! Of course we did not want our child to do a course that could be potential dangerous! That is why we did the homework and called Twice before heading out. We were told by staff (many) that this is a common problem. Another parent who had attended numerous times said this happens frequently, including to her the previous year. As parents we simply did not want to arrive and have to disappoint our son who was so exited! Two, we would not have made the hour and a half drive that ate up $100 in gas! We called the toll free number to express our disappointed and to suggest a more accurate description on the website and by staff over the phone. We were switched to the owner who was extremely impolite! This was a very simple call that could have been handled easily with a little kindness and compassion! He would not let me finish speaking and kept interrupting with a repetitive answer of "well ma'am we have height restrictions in place for the safety of your child" I tried to give him the benefit of the doubt, perhaps he has had 3 calls already today and was just armed and defensive. So I patiently attempted to explain that the height restriction was not the issue, of course safety is extremely important, the issue is that the description on the website should be more accurate and that staff should be able to give a clear example of the actual measuring requirements. The man was quite angry and continued to give the same rehearsed answer and started to go a little past impolite. Very surprising and sad because this is such a wonderful adventure otherwise! I finished the conversation with stating, he could easily have ended the call quickly and politely by saying he understood the frustration and that they would look into having a more accurate description in the future! Simple answer with courteous customer service! Works wonders! That being said the staff were kind, polite and knowledgeable! The women at the front desk, Another thing I really like about the staff, although many of them were pretty young, they were attentive with the kids and really seemed to be interested in what they were doing and were clearly knowledgeable! So to wrap it up, Treego is a wonderfully fun adventure in a fabulous water park area with a variety of family activities, Great staff! Mediocre when it comes to website information and HORRIBLE customer service from the owner! ...on a side note, we called the toll free number on the way and spoke to the owners wife to get the address and directions form the highway (as my phone with the details had died). She said she didn't know, asked if we had gps or knew someone we could call. I laughed and pulled into a service station instead!
  • Worst service ever.