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Bromont Ski Area, Bromont

3.6
#3 of 15 in Things to do in Bromont
Bromont Ski Area is located in Bromont. Our Bromont online trip itinerary planner makes visiting Bromont Ski Area and other Bromont attractions simple, and helps you make a travel plan personal to you.
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Bromont Ski Area Reviews
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169 reviews
TripAdvisor
  • What a pleasure to ski on these well-kept slopes. night skiing is very pleasant,... with the modernization of the tickets even easier. Eating in the small cottage is warm.
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  • The bottom of the hill is really ugly - no "ski town ambience" - However the 'mountain' itself is very pretty, well laid out and well maintained. They groom all night long, after night skiing. The mai...  more »
  • 17 January 2018 passed, my friend and I from sommed to ski on your mountain. I bought tickets to evening promotional ($ 25 evening) online 3:17 pm in the afternoon. The day even, I present on the spot and during the scan, tickets have markets, and we could enjoy our evening on the mountain.  Yesterday, January 24, 2018, I tried to come to ski on your mountain. When I tried to buy tickets online, I could not connect my profile to get them. So I tried to create a new profile on my friend's phone. Once again, same error. So I decided to call to the customer service. The young woman explained to me that, just for once, it could make an exception and give me tickets to the price of those on the internet, on the spot. (After talking to the team leader) At the time that I made clear it I was 15 minutes from the mountain and that its an hour I wanted to buy it, she informed me that the tickets would be valid until the next day. I explained to him that week of before, I had used the tickets the same day, 2 hours before. After several long minutes of trade leading nothing, she informed me that I was "lucky" to have back has cause there has been a "computer problems" week of front. I asked to talk to the team leader to resolve the situation. I had to ask him 3 times before the team leader doesn't want talk to me. Finally, the team leader, Alicia, has agreed to talk to me. In response with a very arrogant tone, she didn't want to know anything about my situation and would not do anything to help me. I had to pay full price of $ 51, when last week I had no problem using the tickets the day even. My friend and I explained the situation several times, we were 15 minutes from the mountain after 2 hours drive. It is at this time when the conversation turned to the worse. She put the phone when I ui spoke and she whispered to his colleague, and I quote "Ca not try me special do". When that she took the phone I confronted her and she pretended not to know what I was talking about. I ui said I heard him and that this was not correct on his part to have pass uncommentaire as the. When again I told her we did 2 hours away and we were in 15 minutes she told me "Oh yes you said has my colleague the same thing 15 minutes ago" and that week last it is was "tried" with our tickets. Telling me that if I would have been more polite, it had the power to say yes or no after a long conversation about the regulation. First, we stopped at a convenience store for not doing the road up the mountain for nothing and secondly, we would have not done more than 2 hours away to "try". She wouldn't listen and didn't help me. She did everything so that we can not come. We were treated as less than nothing and this is unacceptable. We will never return.
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