Conch Charters, Road Town
Categories: Boat Rentals, Boat Tours & Water Sports, Tours, Outdoor Activities
Conch Charters is located in Road Town. Add Conch Charters and other attractions to your Road Town trip itinerary using our Road Town trip itinerary builder.
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First, our back grounds. Just Erica and I, and the 36i from Conch was perfect for us. I hold a USCG Merchant Marine Capt. Lic. ( 500 tons ) . Sailing and motor vessel instructor, charter capt., delive... read more »
My husband and I absolutely had a wonderful time chartering their leopard 384 sailing catamaran. We highly recommend conch charters and the British Virgin Islands. So much to do with so little time. I... read more »
Who would have thought that spending the Thanksgiving Holiday in the Caribbean would have been so amazing? Last year we decided to forego the traditional hustle and bustle of the holiday and spend it ... read more »
We are about to do our 3rd charter with conch in January. We have been chartering in the BVI for 17 years and have used several companies. Conch is our favorite! Exceptional staff. I would agree with one of the other reviewers that a negative rating because there was a boat problem is unfair. We have had issues a few times, with several charter companies. On our last trip, chartered with conch, we had a fresh water leak. Conch quickly sent someone to make repairs at our location and paid for our fresh water refill. Our day was not interrupted. We love Conch and are very excited about our next charter!!!
A very straightforward and well-priced yacht charter option. Conch is hard not to root for.
I would like to say I loved the week we had in the BVI and the Conch crew was great and were friendly and had everything ship shape ready for us to go. WE RENTED A 44 foot CAT called "CATNAPPED" a LACOON 44. It was great. 4 bed rooms 4 baths it had tons of room and was smooth sailing. We sailed every day to 6 different islands. Snorkeled and seen all of Gods beautiful creations below the water. At night the 5 of us went to great Restaurant's and bars. If you go to the BVI you have to stop at T- Willy's bar. What a super fun night we had there " OMG ", the things girls do when on vacation WOW. The boat "CATNAPPED" is one to ask for if you go. We had her up to 10 knots, and cut through the waves great. The motors and all the sails were in good shape. We had NO problems all week. The Generator and motors were all very quite when running, The toilets, sinks stove and cooking items worked great. This cat had TWO refrigerator's which was needed to hold all the provisions. What a great time and I will for sure go back and will rent from Conch.
Well we are heading back to Conch for the 4th time. Just to make a note on some of the other negative reviews. Anything can happen with a boat, even with the Moorings, etc. Don't be fooled into thinking you are getting something better for a more expensive price, you may be disappointed. If something happens when you are out on the water, Conch is on it and the problem is taken care of fast. Conch has always been there for us. Also if you are a returning customer you save even more. Want to pay a big price with another charter co, go a head but you will be throwing your money away. Trust in Conch and they will be good to you!
I had a very mixed experience with Conch Charter, more negative than positive. I wouldn't charter from them again. While their boats are older models, and therefore priced competitively for the charter industry, the state of repair of the boats leaves a lot to be desired, and that ended up becoming a HUGE issue with our losing half a day of sailing, and other time performing repairs ourselves on misc little items like replacing circuit breakers, repairing handles on coffee pots, and making due with partially functioning winches and winch handles. The sails were older, and in high winds the jib clue blew out, costing us half a day's sail while they repaired it. To be fair, they hustled to repair the sail (luckily we were close enough to Tortola to motor in, but if we were elsewhere we would have lost even more time), and later they sent me by ferry to Virgin Gorda a new electric winch breaker to replace a nonfunctioning one that continuously tripped creating serious challenges getting the main halyard up - and even the winch handle as a backup did not fit properly as a work around. They get some points for quick repair and response, but on a short week vacation valuable time was lost with ill maintained equipment that should not have needed repair in the first place. When I requested a credit for my half day of lost sailing, a small token request to satisfy a customer who had lost a half day's itinerary, they developed an attitude, the manager suggested that I could have sailed on my main sail if I had wanted to, and refused to even listen to my reason for requesting a small credit. The owner, Peter, staunchly argued why I deserved no credit, blaming me for the clue in the sail blowing out, even though we had one of their captain's aboard who had reefed in the sail and was cautious not to tighten the jib too much on the high wind conditions. While I tried to appeal to them to consider the benefit of a customer walking away partially compensated for lost time on a short vacation due to poorly maintained equipment, they basically said they "agree to disagree" and that their repair service they provided was satisfactory enough for them, and that such down time due to older equipment was my price to be paid for competitively priced charter rates on their "older" boats. They have now lost my repeat business for the next five years, and tossed away $25,000 in revenue by declining a $300 customer service credit, and their attitude in so doing wiped out any earned respect in their 110% effort to repair what was broken. If you value your vacation time, and don't want to deal with repairs or down time, charter elsewhere if you have the funds to pay slightly more for a charter! PS- I learned from others who chartered from Conch Charters that they lost 4 other sails that week due to high winds and the "older" sails not being properly maintained or reinforced.
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