Do Amparo, Olinda

3.8
Do Amparo is located in Olinda. Do Amparo is just one of the many highlights you can arrange to see using our custom trip planner, Olinda Edition.
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Do Amparo Reviews
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TripAdvisor Traveler Rating 4.0
43 reviews
TripAdvisor
  • Room with no TV, no telephone, air conditioner dripping, ants on the bed and a maddening noise, rhythmic and constant water pump of the Inn which stood by the window of our bed. Pousada with Wi-Fi did not work! Account of the terrible experience below: when we decided to spend Carnival in Olinda, we opted for the Pousada do Amparo for your location as well as the comfort announced in their advertisements and pictures ensuring "an unforgettable stay. The high cost of daily (900 reais a couple) we figured we'd have all this pousada. Standard Suite booked who claimed to have air conditioning, LCD or LED TV, Sky HDTV, minibar, safe, direct dial telephone and free wireless internet access. Well, we stayed in the room: by far, the worst quarter of all. In fact there should never be any guest-hosted. No!!!!!. Is a deposit. And you who will read this will understand why. The room has two floors: the bathroom downstairs and the upstairs bed. The bed was not double and two single beds together! There were ants on the bed. We complain three times. The problem was not remedied. The air conditioning was dripping inside the room. The furniture was not as pictured on the site. Missing Chair and table-desk. The first night, we bother with an incessant noise, intermittent, cyclical, maddening that found it was water pump of the Inn that the machine was fair where? In the "balcony" of the room next to our bed. No one could sleep. The second night we woke up with smoke in the room the 5 A.M.. The employee who handled the reception we answered and said it was the bomb that had overwhelmed. But they got the bomb and the noise went ahead anyway. We had no phone in the room even to communicate with the reception. The TV were disconnected cables. When we call a person to connect, there wasn't even the correct adapter and or batteries in remotes. He called, but the Sky did not work. That is, you couldn't watch TV. And throughout the Inn the Wi-Fi didn't work right. Similar problems also occurred in the rooms of our friends. It was suggested by one of the leaders of the hostel we could go out and they'd give you the money. What do you mean? In the middle of the Carnival of Olinda. Where to find pousada? That's not how you should treat the customer. The owners at no time came to ask or speak with us about the problem of fire and smoke in the room and showed interest in knowing if we were okay. On the last day we talked with the couple owner of pousada and point all of our dissatisfaction, especially with the room where we were housed, because there could ever be an option of hosting real 900 daily and say too them necessarily they should have done a review before you rent rooms at the Carnival, because even bad bulb was in our suite. They seemed to have listened to our criticisms but did nothing other than to say "thanks for the feedback". We said we had purchased a product that had been advertised in a way and we got there was another with a much lower quality. They didn't do anything. Talking with the clerk at the front desk told us that other guests had complained of terrible noise of the water pump, the owners already knew that but until now have not taken steps to solve the problem. We were very dissatisfied with this Inn. With both the product that offered us of very poor quality and not worth the real daily 900 but especially disappointed with the lack of Attention and take care of the owners. We asked a number of them by emAil so we can send everything registered wrong in the room but never responded to our email.
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  • If you're looking for a hostel without excitement of kids, a lot of people, this is an excellent option. Is an old mansion, restored and converted into a Pousada. No luxury, all very simple and very tasteful. VC also has one of the best restaurants of the region in the annex to the Inn. The pool area, just for the record we have, but it is not the main focus, far from it.
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  • One of the many places to explore Olinda on top. But each seat opens new paintings. Here, too, is interesting. And if not too hot, take a look here.
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