Diamonds International Bermuda, Somerset Village

3.8
#2 of 6 in Shopping in Sandys Parish
Diamonds International Bermuda is located in Somerset Village. Arrange your visit to Diamonds International Bermuda and discover more family-friendly attractions in Sandys Parish using our Sandys Parish tour builder site .
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Diamonds International Bermuda Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
198 reviews
Google
4.1
TripAdvisor
  • Cami and Ana helped me to find the perfect gift for my friends and at the best price! The quality is great as well!  more »
  • I was visiting this jewelry store 2 months ago. Terrible experience. They sold me a small silver bangle bracelet with a little tanzanite light color which I didn't see in store because of special...  more »
  • My boyfriend 😍 surprised me with a beautiful 💓 engaged ring, he said Ana helped him to make the right decision and to get exactly what he wanted, am so happy is perfect!!!  more »
Google
  • Great service, beautiful selection, and you just can't leave empty handed. Michelle was GREAT!! Friendly, knowledgeable, and not pushy for a sale...but tactfully persuasive. ;)
  • Over priced items. Bought a pen there while I was in a cruise, told that it would be cleaned up because of the sticker residue. Come to find out it was scuffs and scratches all over - contacted the New York office - to be told that it’s not their responsibility what happens after purchase. Mind you this pen hasn’t even been filled with ink. My mistake for trusting the sales associate.
  • Hector is amazing at listening and assisting you with your questions. Great service. Thank you Hector
  • Make sure your pockets are deep. They carry beautiful jewelry that everyone will love.
  • I am taking diamonds international to the BBB if I cannot get a resolution within the next 24 hours because I feel like you only care about your customers when the purchase is made and then treat them horribly and heartlessly with any concern thereafter. Diamonds international is a horrible company with horrible customer service, they lie directly to your face saying they are selling you quality diamonds and jewelry in which will break or stones will fall out within 5-6 months. I purchased a ring from your company on May 23rd of this year, when we the store we were told by the sales woman that this was a 3.5 carat ring, when we got back on the ship because we purchased a few hours before we were leaving we looked at what she wrote on the paperwork and it said 1.95 carats, I was told there was a 30 return policy and when i contacted the company they said there was no such thing so i was blatantly lied to when I made my purchase it has now been sent back once because two weeks after having it the diamond cracked and now I received it back 2-3 weeks ago and now a diamond has fallen out. This is absolutely ridiculous! I want to fully return and receive a full refund on my diamond because this is a damaged/ defective diamond ring which i was denied and told only store credit could be given, in which MANY horrible reviews on the BBB customers were provided a full refund. I’m VERY aggravated and disappointed in this company and i have gone to the BBB. I have had to push my wedding back 2 times now because my ring was broken and then my ring was not received back in a timely manner so it did not make it back for my wedding. I have to now push back my wedding because diamonds are falling out.
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