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Dorotheum, Vienna

4.1
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Dorotheum is located in Vienna. To visit Dorotheum on your holiday in Vienna, and find out what else Vienna has to offer, use our Vienna tourist route planner.
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Reviews
TripAdvisor Traveler Rating
68 reviews
Google
3.8
  • Amazing place: a high end Auction House with the art to prove it! Today there was the exposition of the coming auction: Old Masters. What a pleasure: on sale in a few days there are Guardi, Spagnolett...  more »
  • So many reviews on this site make out that the Dorotheum is a sort of facinating pawn shop full of items to browse through and buy. It is NOT! it is a very upmarket auction house, similar to Christies...  more »
  • The Dorotheum is a favored spot in Vienna. If you are not interested in participating in an auction, there are items that are for direct purchase. The beautiful place is like a museum and well worth a...  more »
Google
  • I bought our wedding rings here. But instead of this being a special event, my experience with the staff at the Dorotheum flagship shop was awful. From the first day when we selected rings, we were treated rudely, the staff clearly showed no interest in us whatsoever and we ended up buying rings of wrong sizes. With good advice from the lady selling us the rings, I'm sure this would not have happened. Getting the ring resized (1 or two sizes, no engraving etc.) was refused at first without a horrendous fee. Eventually they agreed to do it free of charge, it took the goldsmith less than 5 min. After only 2 months my ring broke. We were on a weekend at a spa when I noticed dark yellow spots on the white gold of the ring. Soon after that the ring just split up and showed a clear cut. Still don't know what caused this. I mean, we're talking about gold here. This shouldn't happen. We came back asking what was wrong with the ring, how this could happen and if they can repair it. Instead of apologizing to us, the accused us of mishandling the rings. I'm working an office job and take the ring off when doing sports. I got really frustrated. At least this time it didn't need lots of arguing to get the ring fixed. I'm currently waiting to see if the ring will stay in one piece this time. In any event, regardless of the bad luck we probably had with the rings... The staff is extremely unfriendly, will let you wait to take care of other customers. It's a very bad experience and I regret selecting this shop to buy our wedding rings. PS: If you need something done in the workshop, most likely the goldsmith will be "on vacation" or "is sick for two weeks". Happened every time we needed something. Update after 8 months: Ring broke again. Will contact a professional to have a look at the material... will keep you posted.
  • Below any standards! After emailing countless times and not receiving any answers, I thought it was a good idea to give them a call. IF you are lucky that someone picks up the phone, you will be put on hold immediately and refered to anther department and then you are just waiting for someone to pick up the phone. I think only 1 person works in that building part time!
  • Below any standards! beware from this auction house!
  • 👌
  • Unfriendly + Arrogant

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Where to stay in Vienna

As a former imperial capital, Vienna is full of lavish hotels reminiscent of the city’s royal past. If you’re traveling on a budget, it’s not hard to find hotels for a more affordable price. Consider staying in the Innere Stadt, or First District, if you only have a short time in town, as you’ll be within easy walking distance to many of the city’s main tourist attractions. Outside of the central core, Leopoldstadt, or Second District, lines the Danube and offers peaceful walks through tree-lined paths. For shopaholics, Mariahilf, or Sixth District, is a central neighborhood with busy shopping streets and lively markets.
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