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Dorotheum, Vienna

4.0
#36 of 105 in Museums in Vienna
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Dorotheum Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
78 reviews
Google
3.5
TripAdvisor
  • While strolling downtown between Opera and ditch also the Dorotheum in the Dorothergasse (built in 1707) thanks to Super - striking during the Christmas lighting strong. At the Dorotheum, paintings, graphic works and sculptures and objects of applied art, particularly furniture, porcelain and jewelry will be auctioned from different centuries. The building was greatly enlarged after 1707 in every century first by the built-up area here and later at the extension to the floor. -The magnificent Interior - see enclosed photos - is certainly worth a visit.
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  • Doretheum is located outside the Centre of tourist attention which is a pity in my view. It's not a museum, rather a great overview and sometimes the sales Gallery as paintings, jewelry and furniture. At the time of my visit was the auction of furs. I always find something worth buying at it's a small thing or has something bigger.
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  • Although this is an auction house; there’s so much more. Jewelry, art, clothing, and best of all, a lovely coffee shop! Delightful pastries and good coffee, makes dreary days better, always! The waite...  more »
Google
  • I bought our wedding rings here. But instead of this being a special event, my experience with the staff at the Dorotheum flagship shop was awful. From the first day when we selected rings, we were treated rudely, the staff clearly showed no interest in us whatsoever and we ended up buying rings of wrong sizes. With good advice from the lady selling us the rings, I'm sure this would not have happened. Getting the ring resized (1 or two sizes, no engraving etc.) was refused at first without a horrendous fee. Eventually they agreed to do it free of charge, it took the goldsmith less than 5 min. After only 2 months my ring broke. We were on a weekend at a spa when I noticed dark yellow spots on the white gold of the ring. Soon after that the ring just split up and showed a clear cut. Still don't know what caused this. I mean, we're talking about gold here. This shouldn't happen. We came back asking what was wrong with the ring, how this could happen and if they can repair it. Instead of apologizing to us, the accused us of mishandling the rings. I'm working an office job and take the ring off when doing sports. I got really frustrated. At least this time it didn't need lots of arguing to get the ring fixed. I'm currently waiting to see if the ring will stay in one piece this time. In any event, regardless of the bad luck we probably had with the rings... The staff is extremely unfriendly, will let you wait to take care of other customers. It's a very bad experience and I regret selecting this shop to buy our wedding rings. PS: If you need something done in the workshop, most likely the goldsmith will be "on vacation" or "is sick for two weeks". Happened every time we needed something. Update after 8 months: Ring broke again. Will contact a professional to have a look at the material... will keep you posted.
  • Below any standards! After emailing countless times and not receiving any answers, I thought it was a good idea to give them a call. IF you are lucky that someone picks up the phone, you will be put on hold immediately and refered to anther department and then you are just waiting for someone to pick up the phone. I think only 1 person works in that building part time!
  • Below any standards! beware from this auction house!
  • 👌
  • Unfriendly + Arrogant
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