Trip Planner:   South Pacific  /  Australia  /  Victoria  /  Melbourne  /  Shopping  /  David Jones
David Jones, Melbourne
(3.7/5 based on 180+ reviews on the web)
Famous for its world-class customer service, David Jones is not only Australia’s oldest department store, but the oldest department store in the world still doing business under its original name. Located inside the Bourke Street Mall, the store occupies two floors and is divided into a number of departments, including ladies' fashion, menswear, shoes, beauty, children’s wear and toys, books, stationery, and small electrical goods. Drop by for some high-end shopping, and use the store’s convenient gift wrapping and personal shopping services. The site also includes a hair and beauty salon, and a men’s barbershop. End your day at the food hall, serving some of the finest gourmet dishes available in town. David Jones is just one of the many highlights you can arrange to see using our international travel planner, Melbourne Edition.
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Reviews
TripAdvisor
  • This is my new favorite store! The choices are endless, as is the variety. High end fashion to homewares-just beautiful! I bought shoes here along with my niece. The service was impeccable. You just d...  more »
  • Compared to Fortnum or Harrods this foodhall struggles. Floor staff need lessons on customer service not the begrudging attention we received. A complete redesign and makeover would be useful. 
  • This is a good department store and luxury products very expensive chocolates for example are very varied and of good marks but the price is always higher than in other places. What I really like is the feeding part, the Islands with food, I ate a rice noodle with seafood which was very good. The bathrooms are also very clean and free. It is also the visit by for it's beautiful.
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Google
  • This morning I visited David Jones at Doncaster. Searching for the perfect wallet. A very friendly girl called Ayse assisted me and could not have been more helpful. Did not purchase a wallet but consider Ayse to be a great asset to your company.
  • Does ur staff care if the nameboard has a faulty lighting----------Double Sided Product Signage needed for tis store------Double Sided Promo Signage needed to max Sales, Profits & ur Salary Increment
  • At Baby department, I went to see plans and stroller twice. There is no one to serve me. I was waiting for 5 min, there is a shop assistance came, but ignore me as a customer. I had to enquire for the information about pram that I wanted. She then served me, anyway, she wasn't gather any information from me and truly she was not interested in sales. She gave me the quote with the wrong model. Finally, I didn't get my pram as there is nothing in the stock. I feel like David Jones can do better customer services.
  • dear friends what a fantastic and worthwhile products you just login the website so many products is there. kindly utilizing the same. any way wish you all the best of luck
  • Good store but terrible service I experienced at Jurlique counter. Sales could complaint so busy with many customers in front of you making u feel embarrassing. Let u feel her impatient when she turned to your question. Don't go anymore. Same product with at least 10% discount at duty free shop just within 5 min walk at the turning corner with excellent service. If u are tourist to buy this brand, go to duty free shop with caring service and further cut price. Not worth to David jones Jurlique counter for high price but embarrassing service.