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David Jones, Melbourne

Categories: Department Stores, Shopping
Inspirock Rating:
3.7/5 based on 170+ reviews on the web
Famous for its world-class customer service, David Jones is not only Australia’s oldest department store, but the oldest department store in the world still doing business under its original name. Located inside the Bourke Street Mall, the store occupies two floors and is divided into a number of departments, including ladies' fashion, menswear, shoes, beauty, children’s wear and toys, books, stationery, and small electrical goods. Drop by for some high-end shopping, and use the store’s convenient gift wrapping and personal shopping services. The site also includes a hair and beauty salon, and a men’s barbershop. End your day at the food hall, serving some of the finest gourmet dishes available in town. David Jones is just one of the many highlights you can arrange to see using our international travel planner, Melbourne Edition.
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  • You'd think a shopping mall is another shopping mall. This place had some quirky shops that I even enjoyed visiting. We have A LOT of shopping malls in Singapore, well over 200 and counting. This shop...  read more »
  • Went to David Jones' at Southland never again. Tried to buy some men's underwear and waited at (lack of) Service Desk. Had to go hunting for a staff member who was chatting to a friend and when he fin...  read more »
  • I noticed something when I went into David Jones' city department store for women yesterday, and you can too if you look down as you step inside. You'll spot old-fashioned script in brass reading "Est...  read more »
  • Does ur staff care if the nameboard has a faulty lighting----------Double Sided Product Signage needed for tis store------Double Sided Promo Signage needed to max Sales, Profits & ur Salary Increment
  • At Baby department, I went to see plans and stroller twice. There is no one to serve me. I was waiting for 5 min, there is a shop assistance came, but ignore me as a customer. I had to enquire for the information about pram that I wanted. She then served me, anyway, she wasn't gather any information from me and truly she was not interested in sales. She gave me the quote with the wrong model. Finally, I didn't get my pram as there is nothing in the stock. I feel like David Jones can do better customer services.
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  • Good store but terrible service I experienced at Jurlique counter. Sales could complaint so busy with many customers in front of you making u feel embarrassing. Let u feel her impatient when she turned to your question. Don't go anymore. Same product with at least 10% discount at duty free shop just within 5 min walk at the turning corner with excellent service. If u are tourist to buy this brand, go to duty free shop with caring service and further cut price. Not worth to David jones Jurlique counter for high price but embarrassing service.
  • Great range of brands and styles available. Customer service is quite good in the accessories section. Womens handbags and cosmetics not so much, maybe due to larger foot traffic on that floor.
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