Eastern Creek International Karting, Eastern Creek

1.8
#6 of 10 in Things to do in Blacktown
Eastern Creek International Karting is located in Eastern Creek. A visit to Eastern Creek International Karting represents just the start of the adventure when you use our Eastern Creek travel itinerary planner to plot your vacation.
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Reviews
TripAdvisor Traveler Rating
45 reviews
Google
3.2
TripAdvisor
  • July 12, 2017
    Rang to book a time and as told to come on down and no need to book. Drove for 45 min to be told that wait was 3 hours and nothing could be done. When asked why we weren't told that on phone the respo...  more »
  • July 8, 2017
    Do. Not. Go. Here. No online booking, no communication, over three hour waits, no wifi or alternate entertainment while waiting, no adequate food. I am surprised this place is still open because they ...  more »
  • July 1, 2017
    Went with a kids party. My boy had multiple breakdowns and once ran out of fuel... Really, ran out of fuel!! When the session is only 15 mins then the carts should have enough fuel to complete. Instea...  more »
Google
  • To truthfully review this place is a bit tricky. To start with, would i recommend this place? I will still say yes. Now to details, definitely they have good track , above average karts (though some of them break sometimes so i guess more maintenance needed) The staff was really friendly and helpful to us and when it rained they offered us a refund for the laps we could not finish without even asking them. Now the bad part is that while the staff is really friendly, they really really need to work on being more professional and efficient. Everything with them is really slow, it took me over a month and over 12 calls to make sure we got the money; the same slow response was also experienced when i booked the track. So guys at eastern creek, you have a really good place just put a bit more effort on the customer service and car maintenance and you will be perfect
  • Good course fast karts however will not allow you to wear a go pro when racing.
  • Good fun, karts are in good condition, pre race induction and information for first timers was pretty poor though.
  • Beware!! - You cannot pre-book and risk waiting hours for a ride as a result. I called in the morning and was told that there was a large adult group booking commencing in a few hours, and that I should therefore plan to come before that or after. I arrived well before only to be told that there was a 2 1/2 hour wait time, as apparently many other people had arrived in the 25 minutes it took me to drive there! It is so ridiculous and unprofessional that you cannot pre-book a time. Why not take a deposit or charge in full via credit card over the phone? That way you cover the risk of people not turning up and you provide a good service to those who genuinely want to ride. With your current system, customer service is clearly not one of your priorities
  • They said its a 1hour 30 mins wait or you can upgrade your gokart and it will be only 45 mins wait. After one hour they we asked them and they said we will have to wait for 25 mins more. After 25 mins they said its still 30 mins. Gave us no compensation no good response and totally unacceptable behaviour. I understand it was busy but then they should not have asked to upgrade. If it wad going to be 1hour 30 mins wait anyway we would have left to do something else. Totally wasted our Friday..

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